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State insurance department contacts

State departments regulate insurers and handle consumer questions. This directory is maintained by the NAIC; select your jurisdiction on its page before relying on a contact.

Choose the state where the policy was bought, or where the insurer was licensed when the problem occurred. The department can explain its company-change and receivership records; it cannot change a private contract.

U.S. insurance departments

What to include in a request

Give the former company name, policy number, insured person's name, issue date, and the state tied to the policy. Ask for the consumer-services or receivership unit when the company was renamed, acquired, or liquidated.

Source: NAIC Insurance Departments directory, checked 2026-09-17. The NAIC directory supplies each jurisdiction's consumer-services contact.