Sun Life Assurance Company of Canada (U.S.) customer service
Direct Life Advisors is an independent agency. We're not Sun Life Assurance Company of Canada (U.S.), we are not affiliated with it, and we can't access your policy — but we can read it with you.
Sun Life Assurance Company of Canada (U.S.) is a live insurance company, and it services the policies it issued. We do not publish a legal-entity name for it here — groups of this kind issue through more than one company, and the one that matters is the one printed on your contract.
Source: state insurance department record, checked 2026-09-17.
An older company used this name too. Policies issued under the Sun Life Assurance Company of Canada (US) name in earlier decades did not stay with the business described here — we trace where those went on a separate page. If your paperwork is decades old, start there.
We'll get you to the right department.
Five minutes, no charge — we'll tell you who to ask for, what to ask, and what the answers mean.
(888) 753-8706No cost to you. If you ever buy a policy through us, the insurance company pays us — you never do.
What the record says about Sun Life Assurance Company of Canada (U.S.)
Sun Life Assurance Company of Canada (U.S.) is listed as a regional life carrier. The record places that entity in Zionsville, Indiana. Its domicile field is Delaware. The NAIC number shown is 79065. This row was checked on 2026-09-17; the contract in your hand controls if any detail differs.
When the name on the envelope is unclear
Start with the first page of the contract. The product name, issue date and policy number tell the service team which record to search.
- Which company issued this exact policy?
- Who services it now?
- Is it in force and what benefit is recorded?
- Where are payments and claims sent?
Keep a dated note of every answer. (888) 753-8706
What Sun Life Assurance Company of Canada (U.S.) writes
Sun Life Assurance Company of Canada (U.S.) writes fixed index annuities and multi-year guaranteed annuities sold through financial professionals. From the company's own website, checked 2026-09-17.
If that does not describe the policy in your hand, there are two ordinary explanations: it was issued by a sister company inside the same group, or it was written by an unrelated company whose policies Sun Life Assurance Company of Canada (U.S.) later took over. The service line can tell you which — ask them to read the issuing company off the policy record.
If you cannot match the policy number, use the lost-policy steps. For the questions to ask, see the insurer checklist.
Talk to someone independent
Direct Life Advisors is an independent agency with 52 carrier relationships. A licensed agent will read your policy with you at no charge to you. We're paid a commission by the insurance company only if you later buy through us — never by you.