Who services my AXA Life and Annuity Company policy?
Direct Life Advisors is an independent agency. We're not Equitable Financial Life and Annuity Company and can't access your policy — but we can tell you how to reach them.
AXA Life and Annuity Company is now serviced by Equitable Financial Life and Annuity Company, listed at Charlotte, North Carolina in the record we checked.
Source: Missouri Department of Insurance company changes register, checked 2026-09-16.
We'll get you to the right department.
Five minutes, no charge — we'll tell you who to ask for, what to ask, and what the answers mean.
(888) 753-8706No cost to you. If you ever buy a policy through us, the insurance company pays us — you never do.
What a name change means
AXA Life and Annuity Company changed its name to Equitable Financial Life and Annuity Company on 15 June 2020. The record places it in Charlotte, North Carolina. A rename leaves the same legal insurer responsible for the contract; the letterhead, payment address, and service number can change. Read the current name on your statement before sending a payment.
The record we checked describes a name change rather than a sale. The policy still has to be read for its own premium, beneficiary, riders, and any cash-value terms.
Ownership trail
Your record has more than one handoff. Follow the names in order when you call so the current insurer can match the old policy number.
- AXA Life and Annuity Company (to 2008)
- AXA Equitable Life and Annuity Company (2008-2020)
- Equitable Financial Life and Annuity Company (2020-present) — the current endpoint shown in the record.
What to ask after a rename
Give the service team both names — AXA Life and Annuity Company and Equitable Financial Life and Annuity Company — and ask them to confirm the policy number, premium, beneficiary, payment address, and claim address in writing.
For a plain checklist, see what to ask the current insurer and when a premium can change.
Talk to someone independent
Direct Life Advisors is an independent agency with 52 carrier relationships. A licensed agent will read your policy with you at no charge to you. We're paid a commission by the insurance company only if you later buy through us — never by you.