Who services my Great-West Life & Annuity Insurance Company policy?
Direct Life Advisors is an independent agency. We're not Empower Annuity Insurance Company of America and can't access your policy — but we can tell you how to reach them.
Great-West Life & Annuity Insurance Company is now serviced by Empower Annuity Insurance Company of America, listed at Greenwood Village, Colorado in the record we checked.
Source: Missouri Department of Insurance company changes register, checked 2026-09-16.
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What a name change means
Great-West Life & Annuity Insurance Company changed its name to Empower Annuity Insurance Company of America on 1 August 2022. The record places it in Greenwood Village, Colorado. A rename leaves the same legal insurer responsible for the contract; the letterhead, payment address, and service number can change. Read the current name on your statement before sending a payment.
The record we checked describes a name change rather than a sale. The policy still has to be read for its own premium, beneficiary, riders, and any cash-value terms.
What to ask after a rename
Give the service team both names — Great-West Life & Annuity Insurance Company and Empower Annuity Insurance Company of America — and ask them to confirm the policy number, premium, beneficiary, payment address, and claim address in writing.
For a plain checklist, see what to ask the current insurer and when a premium can change.
Talk to someone independent
Direct Life Advisors is an independent agency with 52 carrier relationships. A licensed agent will read your policy with you at no charge to you. We're paid a commission by the insurance company only if you later buy through us — never by you.