Who services my Industrial Alliance Pacific Insurance and Financial Services policy?
Direct Life Advisors is an independent agency. We're not Industrial Alliance Insurance and Financial Services Inc. and can't access your policy — but we can tell you how to reach them.
Industrial Alliance Pacific Insurance and Financial Services is now serviced by Industrial Alliance Insurance and Financial Services Inc., listed at Waco, Texas in the record we checked.
Source: Missouri Department of Insurance company changes register, checked 2026-09-16.
We'll get you to the right department.
Five minutes, no charge — we'll tell you who to ask for, what to ask, and what the answers mean.
(888) 753-8706No cost to you. If you ever buy a policy through us, the insurance company pays us — you never do.
What a name change means
Industrial Alliance Pacific Insurance and Financial Services changed its name to Industrial Alliance Insurance and Financial Services Inc. on 24 September 2013. The record places it in Waco, Texas. A rename leaves the same legal insurer responsible for the contract; the letterhead, payment address, and service number can change. Read the current name on your statement before sending a payment.
The record we checked describes a name change rather than a sale. The policy still has to be read for its own premium, beneficiary, riders, and any cash-value terms.
What to ask after a rename
Give the service team both names — Industrial Alliance Pacific Insurance and Financial Services and Industrial Alliance Insurance and Financial Services Inc. — and ask them to confirm the policy number, premium, beneficiary, payment address, and claim address in writing.
For a plain checklist, see what to ask the current insurer and when a premium can change.
Talk to someone independent
Direct Life Advisors is an independent agency with 52 carrier relationships. A licensed agent will read your policy with you at no charge to you. We're paid a commission by the insurance company only if you later buy through us — never by you.