Who services my Manulife Insurance Company policy?
Direct Life Advisors is an independent agency. We're not John Hancock Life & Health Insurance Company and can't access your policy — but we can tell you how to reach them.
Manulife Insurance Company is now serviced by John Hancock Life & Health Insurance Company, listed at Boston, Massachusetts in the record we checked.
Source: Missouri Department of Insurance company changes register, checked 2026-09-16.
We'll get you to the right department.
Five minutes, no charge — we'll tell you who to ask for, what to ask, and what the answers mean.
(888) 753-8706No cost to you. If you ever buy a policy through us, the insurance company pays us — you never do.
What a name change means
Manulife Insurance Company changed its name to John Hancock Life & Health Insurance Company on 16 July 2008. The record places it in Boston, Massachusetts. A rename leaves the same legal insurer responsible for the contract; the letterhead, payment address, and service number can change. Read the current name on your statement before sending a payment.
The record we checked describes a name change rather than a sale. The policy still has to be read for its own premium, beneficiary, riders, and any cash-value terms.
What to ask after a rename
Give the service team both names — Manulife Insurance Company and John Hancock Life & Health Insurance Company — and ask them to confirm the policy number, premium, beneficiary, payment address, and claim address in writing.
For a plain checklist, see what to ask the current insurer and when a premium can change.
Talk to someone independent
Direct Life Advisors is an independent agency with 52 carrier relationships. A licensed agent will read your policy with you at no charge to you. We're paid a commission by the insurance company only if you later buy through us — never by you.