Who services my The Credit Life Insurance Company policy?
Direct Life Advisors is an independent agency. We're not Genworth Life Insurance Company of New York and can't access your policy — but we can tell you how to reach them.
The Credit Life Insurance Company is now serviced by Genworth Life Insurance Company of New York, listed at New York, New York in the record we checked.
Source: Kansas Insurance Department company examination reports, checked 2026-09-15.
We'll get you to the right department.
Five minutes, no charge — we'll tell you who to ask for, what to ask, and what the answers mean.
(888) 753-8706No cost to you. If you ever buy a policy through us, the insurance company pays us — you never do.
What an acquisition means
Genworth Life Insurance Company of New York took responsibility for policies issued by The Credit Life Insurance Company on 1 January 2007. The record places it in New York, New York. Its NAIC number in that record is 62596. That is a transfer to a different insurer, so the servicing address and claim instructions can be different from the ones on the old paperwork.
Keep the original policy number. Ask the current insurer to confirm the policy is in force and to send its current service and claim instructions in writing.
Ownership trail
Your record has more than one handoff. Follow the names in order when you call so the current insurer can match the old policy number.
- The Credit Life Insurance Company
- Union Fidelity Life Insurance Company
- Genworth Life Insurance Company of New York — the current endpoint shown in the record.
What to ask after a transfer
Ask Genworth Life Insurance Company of New York when it took this policy block over, whether the old policy number still works, and where a beneficiary should send a claim. Keep the answer with the contract.
For the handoff checklist, see what to ask the current insurer and how to find the policy record.
Talk to someone independent
Direct Life Advisors is an independent agency with 52 carrier relationships. A licensed agent will read your policy with you at no charge to you. We're paid a commission by the insurance company only if you later buy through us — never by you.