Who services my The Phoenix Companies, Inc. policy?
Direct Life Advisors is an independent agency. We're not Nassau Life Insurance Company and can't access your policy — but we can tell you how to reach them.
The Phoenix Companies, Inc. is now serviced by Nassau Life Insurance Company, listed at Hartford, Connecticut in the record we checked.
Source: Internet Archive capture of The Phoenix Companies' own website, checked 2026-09-15.
We'll get you to the right department.
Five minutes, no charge — we'll tell you who to ask for, what to ask, and what the answers mean.
(888) 753-8706No cost to you. If you ever buy a policy through us, the insurance company pays us — you never do.
What an acquisition means
Nassau Life Insurance Company took responsibility for policies issued by The Phoenix Companies, Inc. on 13 March 2019. The record places it in Hartford, Connecticut. Its NAIC number in that record is 67814. That is a transfer to a different insurer, so the servicing address and claim instructions can be different from the ones on the old paperwork.
Keep the original policy number. Ask the current insurer to confirm the policy is in force and to send its current service and claim instructions in writing.
This is our best trace of the record. Confirm it before you act on it.
What to ask after a transfer
Ask Nassau Life Insurance Company when it took this policy block over, whether the old policy number still works, and where a beneficiary should send a claim. Keep the answer with the contract.
For the handoff checklist, see what to ask the current insurer and how to find the policy record.
Talk to someone independent
Direct Life Advisors is an independent agency with 52 carrier relationships. A licensed agent will read your policy with you at no charge to you. We're paid a commission by the insurance company only if you later buy through us — never by you.